Terms & Conditions

Orders notice

Orders are accepted until 12:00PM on the previous business day, and online orders are accepted two to five business days in advance according to the size of your order. We will accommodate last minute orders whenever possible, however selection and availability may be limited.

Cancellation policy

Cancellation of agreements can be upon written notice only. No cancellation fees will be owed for cancellation between order date and 10 days in advance of the Event Date. Cancellation notices received less than 10 business days in advance of the Event Date will incur a full cancellation fee equal to 100% of the charges for the final guarantee or contracted number of guests and other required services, as products and services must be purchased and scheduled in advance.

Taxes

All prices are inclusive of the current local taxes.

Minimums

All menus are prepared and priced for a minimum number of guests, varying from order to order.

Hours

Our team members are available from 9:00AM – 5:00PM, Saturday through Thursday. Feel free to contact us.

Delivery and set-up

Delivery and set-up will be arranged as suitable for both parties and the event, during working hours.

Payment

We accept VISA, MasterCard, bank transfer, and cash. All events must be paid for by the time of the order submission.

Allergies

Our menu items may contain ingredients that guests may be allergic to. Please advise us in advance if you or your guests have any food allergies. We will work with you to reduce the known allergy causing ingredients. However, we cannot guarantee that all the food we prepare will be free from allergy causing ingredients. We will not be liable for any illness, including fatality, to persons which results from an allergic reaction to any of the food we provide or arrange to have provided.